ShapeAI
Privacy Policy
This policy explains what personal data we collect, why we process it, how long we keep it, and how you can exercise your rights when using ShapeAI.
1. Data we collect
We collect account, contact, payment, transaction, usage, support, device, and dietary information needed to provide and improve the service.
2. How we use data
We use data to operate accounts, process token purchases, generate plans, provide support, prevent fraud, meet legal duties, and improve service quality.
3. AI processing
Meal plans are generated by AI using the preferences you provide. You may contact support if you want a human review of an output.
4. Sharing and transfers
We use trusted providers for hosting, payments, email, analytics, customer support, and AI processing. Where data is transferred internationally, appropriate safeguards are used.
5. Your rights
You may request access, correction, deletion, restriction, portability, objection, or consent withdrawal by contacting info@shapeai.co.uk.
6. Security and retention
We use technical and organisational controls to protect data and retain it only for as long as needed for service, legal, audit, and dispute purposes.
PREPARING BUSINESS LTD
Company no.: 16107292
12 Skinner Lane, Leeds, England, LS7 1DL
info@shapeai.co.uk | +44 7463 585216